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KVKK Information Notice

PRIVACY NOTICE ON THE PROCESSING OF PERSONAL DATA

Effective date: 17 October 2026

This notice is provided under Article 10 of the Turkish Personal Data Protection Law No. 6698 ("KVKK") and the Communiqué on the Procedures and Principles of the Obligation to Inform, by the data controller operating under the Renew & Revive brand, to explain how your personal data is processed. In case of any discrepancy, the Turkish version prevails.

1. Data Controller

FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ. ("Renew & Revive" or the "Company")
Address: Merkez Mah., Abide-i Hürriyet Cad. Üçler Apt. No:141 Kat:1 D:1, 34381 Şişli/Istanbul, Türkiye
Email: hello@renewandrevive.co
Phone: +90 533 038 48 24

2. Categories of Personal Data

  • Identity: name, surname; where needed for the service and invoicing, national ID number, date of birth, gender.
  • Contact: phone number, email address, address.
  • Customer transaction: requests and complaints, appointment details, services received, form contents, and your messages and calls with us via WhatsApp, Instagram, Facebook Messenger, phone and the website chat.
  • Financial: invoice and payment details (card details are not stored by the Company; they are processed by the payment institution).
  • Marketing: services you are interested in, campaign preferences, commercial electronic message consents.
  • Transaction security and digital trace: IP address, browser and device information, pages visited, data obtained through cookies and similar technologies, and information about the advertisement or link through which you reached our website (e.g. campaign parameters and ad click identifiers).
  • Visual records: before and after photos, subject to your explicit consent.
  • Special category data (health): health information you declare so that beauty and care treatments can be performed safely (allergies, medication, skin condition, any condition preventing a treatment, etc.).

3. Purposes and Legal Grounds

  • Responding to your request, booking appointments and providing the service (information form, call-back request, WhatsApp and other messaging channels): necessary for the conclusion or performance of a contract (KVKK Art. 5/2-c).
  • Invoicing, accounting and statutory retention: expressly provided for by law and necessary to comply with a legal obligation (Art. 5/2-a, ç).
  • Customer relationship management, measuring service quality, appointment reminders, handling requests and complaints: legitimate interest (Art. 5/2-f).
  • Information security, preventing misuse and spam submissions: legitimate interest (Art. 5/2-f).
  • Protecting rights in legal disputes: establishment, exercise or protection of a right (Art. 5/2-e).
  • Sending campaigns and promotions by commercial electronic message (SMS, email, WhatsApp): your approval under Law No. 6563; not giving it does not prevent you from receiving our services.
  • Analytics and marketing cookies, measuring advertising performance and sending conversion information to advertising platforms: your explicit consent (Art. 5/1). Details are in the Cookie Policy and the Explicit Consent Text.
  • Health data and before/after photos: your explicit consent (Art. 6/2).

4. Method of Collection

Your personal data is collected, by partly or fully automated means or as part of a data filing system, through the forms and cookies on our website, phone calls, WhatsApp, Instagram and Facebook Messenger messages, the website chat, email, physical or electronic forms you complete at the salon, and Google/Meta lead forms.

5. Transfers

Within the limits of the purposes above and in line with KVKK Articles 8 and 9, your personal data may be transferred to:

  • Our service providers (data processors): customer communication, appointment and CRM software (ConnectWiz), website hosting and content delivery (including Cloudflare), email delivery, accounting and financial advisory services.
  • Messaging platforms: Meta Platforms Ireland Ltd. / Meta Platforms, Inc., if you contact us via WhatsApp, Instagram or Facebook Messenger.
  • Analytics and advertising providers — only with your explicit consent: Google Ireland Ltd. / Google LLC (Google Analytics, Google Ads, Google Tag Manager), Meta Platforms Ireland Ltd. (Meta Pixel, Conversions API), Microsoft (Clarity), Yandex (Metrica), OpenAI (ad measurement). Contact details such as phone number and email address are irreversibly hashed (SHA-256) before being sent.
  • Authorised public authorities and courts: where required by our legal obligations.

Transfers abroad: Some of the providers above have servers outside Türkiye. Transfers abroad are made with appropriate safeguards under KVKK Article 9 (standard contractual clauses) and, for analytics and advertising purposes, on the basis of your explicit consent.

6. Retention Periods

  • Customer and invoice records where you received a service: 10 years as required by law.
  • Health declarations, consent forms and treatment photos: 10 years from the last treatment, to protect rights in possible disputes.
  • Requests that did not lead to a service (form, call-back, messaging): 2 years from the last contact.
  • Advertising source and click identifier information: 13 months.
  • Commercial electronic message consent and opt-out records: 3 years from withdrawal.
  • Cookies: as stated in the Cookie Policy.

Data whose retention period has expired is deleted, destroyed or anonymised.

7. Your Rights

Under KVKK Article 11 you have the right to learn whether your personal data is processed; to request information about it; to learn the purpose of processing and whether it is used accordingly; to know the third parties in Türkiye or abroad to whom it is transferred; to request correction of incomplete or inaccurate data; to request deletion or destruction under the conditions of Article 7; to request that these actions be notified to the third parties to whom the data was transferred; to object to a result against you arising exclusively from automated analysis; and to claim compensation for damage caused by unlawful processing. You may withdraw your explicit consent and your commercial electronic message approval at any time.

8. How to Apply

In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, you may submit your requests:

  • in writing with a wet signature, in person or through a notary, to the address above;
  • to hello@renewandrevive.co from the email address previously notified to us and registered in our systems, or with a secure electronic/mobile signature.

You may use the KVKK Application Form on our website. Requests are concluded free of charge as soon as possible and within 30 days at the latest; if the action requires an additional cost, the fee set by the Board may be charged.

Electronic Message Consent

COMMERCIAL ELECTRONIC MESSAGE CONSENT

Effective date: 17 October 2026

Under Turkish Law No. 6563 on the Regulation of Electronic Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages, I consent to FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ. ("Renew & Revive") sending commercial electronic messages about campaigns, discounts, new services, events and information to the phone number and email address I share, by SMS, email, WhatsApp and phone call.

  • This consent is optional; not giving it does not prevent me from getting information, booking an appointment or receiving services. Messages about my request and appointment are sent regardless of this consent.
  • I may withdraw my consent at any time, free of charge and without giving a reason, by using the opt-out link or instruction in the messages or by writing to hello@renewandrevive.co. My opt-out is processed within three business days at the latest.
  • My consent may be registered in the Message Management System (İYS).
  • Information on how my personal data is processed is available in the Privacy Notice.

In case of any discrepancy, the Turkish version prevails.

Ad Measurement Consent

EXPLICIT CONSENT TEXT ON THE PROCESSING OF PERSONAL DATA

Effective date: 17 October 2026

I have read the Privacy Notice prepared by the data controller FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ. ("Renew & Revive"). Each of the consents below is separate and optional; giving one does not require giving the others. Not giving consent does not prevent me from getting information or receiving services. I may withdraw any consent at any time by writing to hello@renewandrevive.co or by using the opt-out option in a message sent to me; withdrawal applies to processing from that date on. In case of any discrepancy, the Turkish version prevails.

1. Sharing my contact details for ad measurement and transfer abroad

I give my explicit consent to the irreversibly hashed (SHA-256) form of my phone number and email address that I share in the website forms, the chat or messaging channels, information about the advertisement through which I reached the website (ad click identifiers, campaign information, the page visited, IP address and browser information) and the outcome of my request (information request, appointment, purchase and its amount) being shared with Meta Platforms Ireland Ltd. / Meta Platforms, Inc. and Google Ireland Ltd. / Google LLC to measure the effectiveness of advertising and improve ad delivery, and to the related transfer abroad.

This consent is given with the "For ad measurement" checkbox in the website forms. Consent for analytics and marketing cookies on the website is collected separately in the cookie preferences screen.

2. Processing of my health data

I give my explicit consent to the health data I declare (allergies, medication, skin condition, any health condition preventing a treatment, etc.) being processed and stored by the relevant specialists and authorised staff of Renew & Revive so that beauty and care treatments can be performed safely. This data is never used for advertising or marketing and is not shared with third parties.

This consent is collected separately at the salon before the treatment.

3. Before and after photos

I give my explicit consent to before and after photos being taken and stored to follow up the treatment. Publishing my photos on the website or social media, even with my face unrecognisable, requires my separate written approval.

4. Preference analysis for personalised offers

I give my explicit consent to the services I have received and am interested in being analysed to prepare offers and campaigns for me. Sending these offers to me by SMS, email or WhatsApp additionally requires my commercial electronic message approval.

Contact

FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ.
Merkez Mah., Abide-i Hürriyet Cad. Üçler Apt. No:141 Kat:1 D:1, 34381 Şişli/Istanbul, Türkiye
Phone: +90 533 038 48 24 · Email: hello@renewandrevive.co

Renew & Revive Beauty / Blog / Blogs

Blogs

How to Remove Acrylic Nails Safely

18 September 2026 3 min read 6 views
How to Remove Acrylic Nails Safely
Contents
  1. Why Is Ripping Them Off at Home So Damaging?
  2. Removal Depends on the Material
  3. If You Have to Do It at Home
  4. How Salon Removal Works
  5. Nail Care After Removal
  6. When to See a Doctor
  7. Extension Removal in Şişli
  8. Frequently asked questions

Short answer: nail extensions should never be ripped, pried or scraped off with metal tools. The right method is to thin the top layer in a controlled way without reaching the natural nail, soften it with a suitable solution and lift away what's left without force. Some hard gels don't dissolve in solution at all and can only be removed by careful filing. So, especially if you don't know which material was used, salon removal is the safest way to protect your nails.

Why Is Ripping Them Off at Home So Damaging?

Extensions bond firmly to the surface of the natural nail. When they're ripped off, the top layers of your nail come off with them. The usual result:

  • Thin nails that bend like paper,
  • White, rough, flaky patches,
  • Sensitivity to hot and cold and easy breakage,
  • Irritated cuticles and nail edges, sometimes with infection risk.

The damage only disappears as the nail grows out, which can take weeks or even months.

Removal Depends on the Material

MaterialHow it's usually removed
Gel polish / shellacTop coat thinned, softened with remover, gently lifted.
AcrylicLength clipped, bulk filed down, softened in a suitable solution and lifted.
Soak-off gelThinned and softened, similar to acrylic.
Hard (builder) gelDoesn't dissolve; filed down carefully without reaching the natural nail.
PolygelUsually removed by careful, controlled filing.

We explain the differences between extension types in types of nail extensions.

If You Have to Do It at Home

Leave removal to the salon if you can. In an emergency (for example, an extension has lifted and keeps catching):

  1. Don't rip: don't pull a lifting extension; just trim the catching tip with nail clippers.
  2. Don't pry: never lever it up from underneath with metal tools.
  3. Protect your skin: if you use remover, apply petroleum jelly around the nail and don't soak for too long; removers dry out the skin.
  4. Don't skip aftercare: apply cuticle oil and hand cream afterwards.
  5. Then come in: so the remaining product can be removed without harming the nail.

For gel polish specifically, see common mistakes in how to remove gel polish.

How Salon Removal Works

  1. Assessment: we check which material was used and whether there's lifting or cracking.
  2. Thinning the top layer: the extension is thinned in a controlled way so the solution can work, stopping before the natural nail.
  3. Softening: we wait for the product to soften in a suitable solution — a step that must not be skipped if the nail is to be protected.
  4. Gentle clean-up: softened product is lifted without force and remaining bits are removed without pressing on the nail.
  5. Care: the nail is lightly shaped and finished with cuticle oil and moisturiser.

We also remove extensions, gel and gel polish done at other salons. See our nail removal service page for details.

Nail Care After Removal

  • Apply cuticle oil once or twice a day.
  • Keep nails short and neat; weak nails suffer less damage when short.
  • Wear gloves for washing-up and cleaning.
  • If your nails have thinned, waiting a few weeks before a new set — or keeping up with a manicure in the meantime — is a good option.

Curious about gel polish and nail health? Read is gel polish bad for your nails?

When to See a Doctor

Redness, swelling, throbbing or pus around the nail, or yellowing, browning or a nail separating from its bed can be signs of infection or fungus. Ingrown nails and partial or full nail removal are medical procedures performed by a doctor and are not offered at our salon.

Extension Removal in Şişli

At our salon on Abide-i Hürriyet Avenue, we remove extensions without touching the top layer of your natural nail. Thinking about a new set? See our nail extensions page, or if you're near Mecidiyeköy, our nail salon near Mecidiyeköy page.

This content is for general information only and is not medical advice. If you suspect a nail infection or fungus, see a dermatologist. Results vary from person to person.

Frequently Asked Questions

Answers to the most frequently asked questions about this content

Can I remove acrylic nails at home?

Salon removal is recommended where possible. Ripping or scraping them off takes the top layers of your natural nail with them and thins it.

How long does extension removal take?

Gel polish removal is quick; removing extensions takes longer depending on the material and thickness.

Does every extension dissolve in remover?

No. Acrylic and soak-off gels can be softened; hard gel and polygel are usually removed by careful, controlled filing.

Do you remove extensions done at another salon?

Yes. We remove extensions, gel and gel polish wherever they were done.

How should I care for my nails after removal?

Apply cuticle oil once or twice a day, keep nails short and wear gloves for washing-up. If your nails have thinned, wait a few weeks before a new set.

Still have a question?

Let's work out the right care plan together. Leave your number and we will call you, or message us on WhatsApp.

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Service in this article

Nail Removal

  • No scraping Removal method
  • Polish, gel, acrylic What we remove
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Contents

  1. Why Is Ripping Them Off at Home So Damaging?
  2. Removal Depends on the Material
  3. If You Have to Do It at Home
  4. How Salon Removal Works
  5. Nail Care After Removal
  6. When to See a Doctor
  7. Extension Removal in Şişli
  8. Frequently asked questions

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