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KVKK Information Notice

PRIVACY NOTICE ON THE PROCESSING OF PERSONAL DATA

Effective date: 17 October 2026

This notice is provided under Article 10 of the Turkish Personal Data Protection Law No. 6698 ("KVKK") and the Communiqué on the Procedures and Principles of the Obligation to Inform, by the data controller operating under the Renew & Revive brand, to explain how your personal data is processed. In case of any discrepancy, the Turkish version prevails.

1. Data Controller

FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ. ("Renew & Revive" or the "Company")
Address: Merkez Mah., Abide-i Hürriyet Cad. Üçler Apt. No:141 Kat:1 D:1, 34381 Şişli/Istanbul, Türkiye
Email: hello@renewandrevive.co
Phone: +90 533 038 48 24

2. Categories of Personal Data

  • Identity: name, surname; where needed for the service and invoicing, national ID number, date of birth, gender.
  • Contact: phone number, email address, address.
  • Customer transaction: requests and complaints, appointment details, services received, form contents, and your messages and calls with us via WhatsApp, Instagram, Facebook Messenger, phone and the website chat.
  • Financial: invoice and payment details (card details are not stored by the Company; they are processed by the payment institution).
  • Marketing: services you are interested in, campaign preferences, commercial electronic message consents.
  • Transaction security and digital trace: IP address, browser and device information, pages visited, data obtained through cookies and similar technologies, and information about the advertisement or link through which you reached our website (e.g. campaign parameters and ad click identifiers).
  • Visual records: before and after photos, subject to your explicit consent.
  • Special category data (health): health information you declare so that beauty and care treatments can be performed safely (allergies, medication, skin condition, any condition preventing a treatment, etc.).

3. Purposes and Legal Grounds

  • Responding to your request, booking appointments and providing the service (information form, call-back request, WhatsApp and other messaging channels): necessary for the conclusion or performance of a contract (KVKK Art. 5/2-c).
  • Invoicing, accounting and statutory retention: expressly provided for by law and necessary to comply with a legal obligation (Art. 5/2-a, ç).
  • Customer relationship management, measuring service quality, appointment reminders, handling requests and complaints: legitimate interest (Art. 5/2-f).
  • Information security, preventing misuse and spam submissions: legitimate interest (Art. 5/2-f).
  • Protecting rights in legal disputes: establishment, exercise or protection of a right (Art. 5/2-e).
  • Sending campaigns and promotions by commercial electronic message (SMS, email, WhatsApp): your approval under Law No. 6563; not giving it does not prevent you from receiving our services.
  • Analytics and marketing cookies, measuring advertising performance and sending conversion information to advertising platforms: your explicit consent (Art. 5/1). Details are in the Cookie Policy and the Explicit Consent Text.
  • Health data and before/after photos: your explicit consent (Art. 6/2).

4. Method of Collection

Your personal data is collected, by partly or fully automated means or as part of a data filing system, through the forms and cookies on our website, phone calls, WhatsApp, Instagram and Facebook Messenger messages, the website chat, email, physical or electronic forms you complete at the salon, and Google/Meta lead forms.

5. Transfers

Within the limits of the purposes above and in line with KVKK Articles 8 and 9, your personal data may be transferred to:

  • Our service providers (data processors): customer communication, appointment and CRM software (ConnectWiz), website hosting and content delivery (including Cloudflare), email delivery, accounting and financial advisory services.
  • Messaging platforms: Meta Platforms Ireland Ltd. / Meta Platforms, Inc., if you contact us via WhatsApp, Instagram or Facebook Messenger.
  • Analytics and advertising providers — only with your explicit consent: Google Ireland Ltd. / Google LLC (Google Analytics, Google Ads, Google Tag Manager), Meta Platforms Ireland Ltd. (Meta Pixel, Conversions API), Microsoft (Clarity), Yandex (Metrica), OpenAI (ad measurement). Contact details such as phone number and email address are irreversibly hashed (SHA-256) before being sent.
  • Authorised public authorities and courts: where required by our legal obligations.

Transfers abroad: Some of the providers above have servers outside Türkiye. Transfers abroad are made with appropriate safeguards under KVKK Article 9 (standard contractual clauses) and, for analytics and advertising purposes, on the basis of your explicit consent.

6. Retention Periods

  • Customer and invoice records where you received a service: 10 years as required by law.
  • Health declarations, consent forms and treatment photos: 10 years from the last treatment, to protect rights in possible disputes.
  • Requests that did not lead to a service (form, call-back, messaging): 2 years from the last contact.
  • Advertising source and click identifier information: 13 months.
  • Commercial electronic message consent and opt-out records: 3 years from withdrawal.
  • Cookies: as stated in the Cookie Policy.

Data whose retention period has expired is deleted, destroyed or anonymised.

7. Your Rights

Under KVKK Article 11 you have the right to learn whether your personal data is processed; to request information about it; to learn the purpose of processing and whether it is used accordingly; to know the third parties in Türkiye or abroad to whom it is transferred; to request correction of incomplete or inaccurate data; to request deletion or destruction under the conditions of Article 7; to request that these actions be notified to the third parties to whom the data was transferred; to object to a result against you arising exclusively from automated analysis; and to claim compensation for damage caused by unlawful processing. You may withdraw your explicit consent and your commercial electronic message approval at any time.

8. How to Apply

In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, you may submit your requests:

  • in writing with a wet signature, in person or through a notary, to the address above;
  • to hello@renewandrevive.co from the email address previously notified to us and registered in our systems, or with a secure electronic/mobile signature.

You may use the KVKK Application Form on our website. Requests are concluded free of charge as soon as possible and within 30 days at the latest; if the action requires an additional cost, the fee set by the Board may be charged.

Electronic Message Consent

COMMERCIAL ELECTRONIC MESSAGE CONSENT

Effective date: 17 October 2026

Under Turkish Law No. 6563 on the Regulation of Electronic Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages, I consent to FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ. ("Renew & Revive") sending commercial electronic messages about campaigns, discounts, new services, events and information to the phone number and email address I share, by SMS, email, WhatsApp and phone call.

  • This consent is optional; not giving it does not prevent me from getting information, booking an appointment or receiving services. Messages about my request and appointment are sent regardless of this consent.
  • I may withdraw my consent at any time, free of charge and without giving a reason, by using the opt-out link or instruction in the messages or by writing to hello@renewandrevive.co. My opt-out is processed within three business days at the latest.
  • My consent may be registered in the Message Management System (İYS).
  • Information on how my personal data is processed is available in the Privacy Notice.

In case of any discrepancy, the Turkish version prevails.

Ad Measurement Consent

EXPLICIT CONSENT TEXT ON THE PROCESSING OF PERSONAL DATA

Effective date: 17 October 2026

I have read the Privacy Notice prepared by the data controller FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ. ("Renew & Revive"). Each of the consents below is separate and optional; giving one does not require giving the others. Not giving consent does not prevent me from getting information or receiving services. I may withdraw any consent at any time by writing to hello@renewandrevive.co or by using the opt-out option in a message sent to me; withdrawal applies to processing from that date on. In case of any discrepancy, the Turkish version prevails.

1. Sharing my contact details for ad measurement and transfer abroad

I give my explicit consent to the irreversibly hashed (SHA-256) form of my phone number and email address that I share in the website forms, the chat or messaging channels, information about the advertisement through which I reached the website (ad click identifiers, campaign information, the page visited, IP address and browser information) and the outcome of my request (information request, appointment, purchase and its amount) being shared with Meta Platforms Ireland Ltd. / Meta Platforms, Inc. and Google Ireland Ltd. / Google LLC to measure the effectiveness of advertising and improve ad delivery, and to the related transfer abroad.

This consent is given with the "For ad measurement" checkbox in the website forms. Consent for analytics and marketing cookies on the website is collected separately in the cookie preferences screen.

2. Processing of my health data

I give my explicit consent to the health data I declare (allergies, medication, skin condition, any health condition preventing a treatment, etc.) being processed and stored by the relevant specialists and authorised staff of Renew & Revive so that beauty and care treatments can be performed safely. This data is never used for advertising or marketing and is not shared with third parties.

This consent is collected separately at the salon before the treatment.

3. Before and after photos

I give my explicit consent to before and after photos being taken and stored to follow up the treatment. Publishing my photos on the website or social media, even with my face unrecognisable, requires my separate written approval.

4. Preference analysis for personalised offers

I give my explicit consent to the services I have received and am interested in being analysed to prepare offers and campaigns for me. Sending these offers to me by SMS, email or WhatsApp additionally requires my commercial electronic message approval.

Contact

FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ.
Merkez Mah., Abide-i Hürriyet Cad. Üçler Apt. No:141 Kat:1 D:1, 34381 Şişli/Istanbul, Türkiye
Phone: +90 533 038 48 24 · Email: hello@renewandrevive.co

Renew & Revive Beauty / Blog / Blogs

Blogs

Melasma and Pregnancy Mask: What a Salon Can Do and When to See a Dermatologist

13 August 2026 4 min read 22 views
Melasma and Pregnancy Mask: What a Salon Can Do and When to See a Dermatologist
Contents
  1. What Is Melasma and Why Does It Happen?
  2. Does Pregnancy Mask Go Away?
  3. How Melasma Differs from Other Spots
  4. When to See a Dermatologist
  5. What Can a Salon Do?
  6. A Melasma Routine at Home
  7. Realistic Expectations
  8. Frequently asked questions

Short answer: Melasma is a pigmentation disorder that usually shows as symmetrical brown-grey patches on the cheeks, forehead, upper lip and chin, triggered by hormones, sun and visible light. When it appears during pregnancy it is called the “pregnancy mask” (chloasma). Diagnosis and a treatment plan are a dermatologist's job; prescription creams and medical lasers are done by doctors and are not offered at our salon. What a salon can do, with your doctor's approval, is gentle, non-irritating care aimed at the look of pigmentation and, above all, help you build a consistent sun protection habit.

What Is Melasma and Why Does It Happen?

Melasma develops when the skin's pigment cells (melanocytes) are over-stimulated. There is rarely a single cause; usually several factors combine:

  • Hormones: pregnancy, the contraceptive pill and hormone therapy can trigger it, which is why it is far more common in women.
  • Sun and light: besides UV rays, visible light is also known to darken melasma.
  • Heat: hot environments, saunas and treatments that heat the skin can make it more visible in some people.
  • Genetics and skin type: it is more common in olive and darker skin and in people with a family history.

Does Pregnancy Mask Go Away?

Patches that appear during pregnancy fade for many people in the months after birth as hormones settle. But they do not always disappear completely; they can persist or darken again in later summers, especially if sun protection is neglected. That is why sun protection during and after pregnancy is the foundation of managing it.

Many active ingredients and treatments are not suitable during pregnancy and breastfeeding. If you are considering any product or treatment for pigmentation in this period, talk to your doctor first.

How Melasma Differs from Other Spots

TypeTypical lookMain cause
MelasmaSymmetrical, blurry-edged patches on cheeks, forehead, upper lipHormones + sun/light
Sun spotsWell-defined individual spots on face, backs of hands, décolletageSun damage built up over years
Post-acne marksBrown-pink marks where spots used to bePost-inflammatory pigmentation

The distinction matters because a treatment that helps one type of pigmentation can worsen melasma. For sun spots, see how to fade sun spots.

When to See a Dermatologist

If you suspect melasma, the first step is a dermatology appointment. Do not wait in these cases:

  • You are not sure what the patch is,
  • A spot is growing quickly, has uneven colour, is raised, itchy or bleeding,
  • You notice a new mole or one that changes shape,
  • Pigmentation keeps increasing despite consistent sun protection.

Prescription creams, oral medication, deep chemical peels and medical lasers are medical procedures; they are not offered at our salon.

What Can a Salon Do?

In melasma, salon care plays a supporting role: caring for the skin with ingredients aimed at the look of pigmentation without irritating it, protecting the skin barrier and setting up the right routine at home. If your doctor has a treatment plan, salon care should sit alongside it, not replace it.

Genosys SnowCell spot treatment

Our Genosys SnowCell spot treatment is a professional protocol for skin prone to pigmentation, using ingredients that help even out skin tone and support a brighter look. A skin assessment is done first to confirm suitability, and the number of sessions and intervals are planned around your skin. For background on Genosys, read what is Genosys.

What to avoid with melasma

  • Treatments that heat or irritate the skin: inflammation and heat can increase pigment production.
  • Aggressive peels and harsh scrubs at home: irritation can darken the patches.
  • “Spot creams” recommended online: products of unknown content can irritate; prescription ingredients must be used under a doctor's supervision.

A Melasma Routine at Home

  1. Sun protection every day: on cloudy days and indoors near windows too. Choose a broad-spectrum, high-SPF product; tinted sunscreens can add protection against visible light.
  2. Reapply: if you are outdoors for long, top up every few hours.
  3. Physical protection: a wide-brimmed hat and sunglasses complement sunscreen.
  4. Gentle cleansing and moisture: a strong barrier means less irritation.
  5. Patience: melasma fades slowly and returns easily; it takes months of consistency.

Realistic Expectations

Melasma is not something that is “erased for good”; it is a condition that is kept under control. With daily sun protection, a doctor's plan and suitable supporting care, it can look noticeably lighter, but it often becomes more visible again in summer or with hormonal changes. For other kinds of marks, the “do not squeeze” advice in our blackheads article also helps prevent post-acne pigmentation.

At our salon we start with a skin assessment to see whether a treatment suits you. See all options on our skin care page.

This content is for general information and is not medical advice. Consult your dermatologist for the diagnosis and treatment of melasma, and choose products and treatments with your doctor during pregnancy and breastfeeding. Results vary from person to person.

Frequently Asked Questions

Answers to the most frequently asked questions about this content

What is melasma?

Melasma is a pigmentation disorder triggered by hormones, sun and visible light, usually showing as symmetrical brown-grey patches on the cheeks, forehead and upper lip.

Does pregnancy mask fade after birth?

For many people it fades in the months after birth, but not always completely. Without sun protection it can persist or darken again.

Can a salon treat melasma?

Diagnosis and treatment are a dermatologist's job; prescription treatments and medical lasers are not offered at our salon. With your doctor's approval, gentle supporting care for pigmentation can be done.

What matters most with melasma?

Daily broad-spectrum, high-SPF sunscreen, even on cloudy days, reapplied when outdoors for long, plus physical protection such as a hat.

Can I have pigmentation treatments while pregnant?

Many active ingredients are not suitable during pregnancy and breastfeeding. Talk to your doctor before any treatment or product.

Still have a question?

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Service in this article

Genosys SnowCell Spot Treatment

  • 60 min Average treatment time
  • Original Genosys South Korean dermocosmetic system
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Contents

  1. What Is Melasma and Why Does It Happen?
  2. Does Pregnancy Mask Go Away?
  3. How Melasma Differs from Other Spots
  4. When to See a Dermatologist
  5. What Can a Salon Do?
  6. A Melasma Routine at Home
  7. Realistic Expectations
  8. Frequently asked questions

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