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KVKK Information Notice

PRIVACY NOTICE ON THE PROCESSING OF PERSONAL DATA

Effective date: 17 October 2026

This notice is provided under Article 10 of the Turkish Personal Data Protection Law No. 6698 ("KVKK") and the Communiqué on the Procedures and Principles of the Obligation to Inform, by the data controller operating under the Renew & Revive brand, to explain how your personal data is processed. In case of any discrepancy, the Turkish version prevails.

1. Data Controller

FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ. ("Renew & Revive" or the "Company")
Address: Merkez Mah., Abide-i Hürriyet Cad. Üçler Apt. No:141 Kat:1 D:1, 34365 Şişli/Istanbul, Türkiye
Email: hello@renewandrevive.co
Phone: +90 533 038 48 24

2. Categories of Personal Data

  • Identity: name, surname; where needed for the service and invoicing, national ID number, date of birth, gender.
  • Contact: phone number, email address, address.
  • Customer transaction: requests and complaints, appointment details, services received, form contents, and your messages and calls with us via WhatsApp, Instagram, Facebook Messenger, phone and the website chat.
  • Financial: invoice and payment details (card details are not stored by the Company; they are processed by the payment institution).
  • Marketing: services you are interested in, campaign preferences, commercial electronic message consents.
  • Transaction security and digital trace: IP address, browser and device information, pages visited, data obtained through cookies and similar technologies, and information about the advertisement or link through which you reached our website (e.g. campaign parameters and ad click identifiers).
  • Visual records: before and after photos, subject to your explicit consent.
  • Special category data (health): health information you declare so that beauty and care treatments can be performed safely (allergies, medication, skin condition, any condition preventing a treatment, etc.).

3. Purposes and Legal Grounds

  • Responding to your request, booking appointments and providing the service (information form, call-back request, WhatsApp and other messaging channels): necessary for the conclusion or performance of a contract (KVKK Art. 5/2-c).
  • Invoicing, accounting and statutory retention: expressly provided for by law and necessary to comply with a legal obligation (Art. 5/2-a, ç).
  • Customer relationship management, measuring service quality, appointment reminders, handling requests and complaints: legitimate interest (Art. 5/2-f).
  • Information security, preventing misuse and spam submissions: legitimate interest (Art. 5/2-f).
  • Protecting rights in legal disputes: establishment, exercise or protection of a right (Art. 5/2-e).
  • Sending campaigns and promotions by commercial electronic message (SMS, email, WhatsApp): your approval under Law No. 6563; not giving it does not prevent you from receiving our services.
  • Analytics and marketing cookies, measuring advertising performance and sending conversion information to advertising platforms: your explicit consent (Art. 5/1). Details are in the Cookie Policy and the Explicit Consent Text.
  • Health data and before/after photos: your explicit consent (Art. 6/2).

4. Method of Collection

Your personal data is collected, by partly or fully automated means or as part of a data filing system, through the forms and cookies on our website, phone calls, WhatsApp, Instagram and Facebook Messenger messages, the website chat, email, physical or electronic forms you complete at the salon, and Google/Meta lead forms.

5. Transfers

Within the limits of the purposes above and in line with KVKK Articles 8 and 9, your personal data may be transferred to:

  • Our service providers (data processors): customer communication, appointment and CRM software (ConnectWiz), website hosting and content delivery (including Cloudflare), email delivery, accounting and financial advisory services.
  • Messaging platforms: Meta Platforms Ireland Ltd. / Meta Platforms, Inc., if you contact us via WhatsApp, Instagram or Facebook Messenger.
  • Analytics and advertising providers — only with your explicit consent: Google Ireland Ltd. / Google LLC (Google Analytics, Google Ads, Google Tag Manager), Meta Platforms Ireland Ltd. (Meta Pixel, Conversions API), Microsoft (Clarity), Yandex (Metrica), OpenAI (ad measurement). Contact details such as phone number and email address are irreversibly hashed (SHA-256) before being sent.
  • Authorised public authorities and courts: where required by our legal obligations.

Transfers abroad: Some of the providers above have servers outside Türkiye. Transfers abroad are made with appropriate safeguards under KVKK Article 9 (standard contractual clauses) and, for analytics and advertising purposes, on the basis of your explicit consent.

6. Retention Periods

  • Customer and invoice records where you received a service: 10 years as required by law.
  • Health declarations, consent forms and treatment photos: 10 years from the last treatment, to protect rights in possible disputes.
  • Requests that did not lead to a service (form, call-back, messaging): 2 years from the last contact.
  • Advertising source and click identifier information: 13 months.
  • Commercial electronic message consent and opt-out records: 3 years from withdrawal.
  • Cookies: as stated in the Cookie Policy.

Data whose retention period has expired is deleted, destroyed or anonymised.

7. Your Rights

Under KVKK Article 11 you have the right to learn whether your personal data is processed; to request information about it; to learn the purpose of processing and whether it is used accordingly; to know the third parties in Türkiye or abroad to whom it is transferred; to request correction of incomplete or inaccurate data; to request deletion or destruction under the conditions of Article 7; to request that these actions be notified to the third parties to whom the data was transferred; to object to a result against you arising exclusively from automated analysis; and to claim compensation for damage caused by unlawful processing. You may withdraw your explicit consent and your commercial electronic message approval at any time.

8. How to Apply

In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, you may submit your requests:

  • in writing with a wet signature, in person or through a notary, to the address above;
  • to hello@renewandrevive.co from the email address previously notified to us and registered in our systems, or with a secure electronic/mobile signature.

You may use the KVKK Application Form on our website. Requests are concluded free of charge as soon as possible and within 30 days at the latest; if the action requires an additional cost, the fee set by the Board may be charged.

Electronic Message Consent

COMMERCIAL ELECTRONIC MESSAGE CONSENT

Effective date: 17 October 2026

Under Turkish Law No. 6563 on the Regulation of Electronic Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages, I consent to FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ. ("Renew & Revive") sending commercial electronic messages about campaigns, discounts, new services, events and information to the phone number and email address I share, by SMS, email, WhatsApp and phone call.

  • This consent is optional; not giving it does not prevent me from getting information, booking an appointment or receiving services. Messages about my request and appointment are sent regardless of this consent.
  • I may withdraw my consent at any time, free of charge and without giving a reason, by using the opt-out link or instruction in the messages or by writing to hello@renewandrevive.co. My opt-out is processed within three business days at the latest.
  • My consent may be registered in the Message Management System (İYS).
  • Information on how my personal data is processed is available in the Privacy Notice.

In case of any discrepancy, the Turkish version prevails.

Ad Measurement Consent

EXPLICIT CONSENT TEXT ON THE PROCESSING OF PERSONAL DATA

Effective date: 17 October 2026

I have read the Privacy Notice prepared by the data controller FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ. ("Renew & Revive"). Each of the consents below is separate and optional; giving one does not require giving the others. Not giving consent does not prevent me from getting information or receiving services. I may withdraw any consent at any time by writing to hello@renewandrevive.co or by using the opt-out option in a message sent to me; withdrawal applies to processing from that date on. In case of any discrepancy, the Turkish version prevails.

1. Sharing my contact details for ad measurement and transfer abroad

I give my explicit consent to the irreversibly hashed (SHA-256) form of my phone number and email address that I share in the website forms, the chat or messaging channels, information about the advertisement through which I reached the website (ad click identifiers, campaign information, the page visited, IP address and browser information) and the outcome of my request (information request, appointment, purchase and its amount) being shared with Meta Platforms Ireland Ltd. / Meta Platforms, Inc. and Google Ireland Ltd. / Google LLC to measure the effectiveness of advertising and improve ad delivery, and to the related transfer abroad.

This consent is given with the "For ad measurement" checkbox in the website forms. Consent for analytics and marketing cookies on the website is collected separately in the cookie preferences screen.

2. Processing of my health data

I give my explicit consent to the health data I declare (allergies, medication, skin condition, any health condition preventing a treatment, etc.) being processed and stored by the relevant specialists and authorised staff of Renew & Revive so that beauty and care treatments can be performed safely. This data is never used for advertising or marketing and is not shared with third parties.

This consent is collected separately at the salon before the treatment.

3. Before and after photos

I give my explicit consent to before and after photos being taken and stored to follow up the treatment. Publishing my photos on the website or social media, even with my face unrecognisable, requires my separate written approval.

4. Preference analysis for personalised offers

I give my explicit consent to the services I have received and am interested in being analysed to prepare offers and campaigns for me. Sending these offers to me by SMS, email or WhatsApp additionally requires my commercial electronic message approval.

Contact

FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ.
Merkez Mah., Abide-i Hürriyet Cad. Üçler Apt. No:141 Kat:1 D:1, 34365 Şişli/Istanbul, Türkiye
Phone: +90 533 038 48 24 · Email: hello@renewandrevive.co

Renew & Revive Beauty / Blog / Blogs

Blogs

Foot Care Guide: Pedicure, Cracked Heels and Toenail Health

24 July 2026 3 min read 18 views
Foot Care Guide: Pedicure, Cracked Heels and Toenail Health
Contents
  1. Daily Foot Care at Home
  2. Why Heels Crack and How to Fix Them
  3. How to Cut Toenails
  4. What a Professional Pedicure Includes
  5. How Often?
  6. Toenail Health and Gel Polish
  7. When to See a Doctor
  8. Frequently asked questions

Short answer: good foot care comes down to three things: washing and drying well, moisturising regularly and cutting toenails correctly. Cracked heels are mostly caused by dryness and pressure, and improve noticeably with an evening moisturiser and gentle weekly filing. Toenails should be cut straight across without digging into the corners. For most people a professional pedicure every 3–4 weeks keeps hard skin under control and nails in good shape.

Daily Foot Care at Home

  1. Wash and dry thoroughly: keeping between the toes dry reduces odour and fungal risk.
  2. Moisturise every evening: use a rich foot cream on heels and soles, but not between the toes.
  3. Cotton socks and breathable shoes: rotate shoes so they dry out.
  4. The right size: narrow, tight shoes press on nails and toe joints.
  5. Sunscreen in summer: the tops of your feet burn in sandals too.

Why Heels Crack and How to Fix Them

Heel skin is thick and takes constant pressure when you walk. As it dries it loses elasticity and splits at the edges. Backless slippers and sandals, standing for long periods, hot water and dry air make it worse.

  • Evening routine: soak feet in lukewarm water for a few minutes, dry, apply a rich cream and wear cotton socks.
  • Gentle filing once a week: on dry feet, light strokes with a fine foot file are enough. Never cut hard skin with a razor or blade.
  • Patience: deep cracks close after a few weeks of regular care.

Don't treat bleeding, painful or inflamed cracks at home, especially if you have diabetes; see a doctor.

How to Cut Toenails

DoDon't
Cut straight across and lightly file the cornersDig deep, rounded corners
Cut after a shower when nails are softForce dry, hard nails
Leave them level with the toe tipCut too short
Soften and gently push back cuticlesCut deep into the cuticle

Cutting deep into the corners is the most common mistake that sets the scene for a nail growing into the skin.

What a Professional Pedicure Includes

Our pedicure covers cutting and shaping toenails, cuticle care, gradually thinning hard skin on heels and soles, and moisturising. It's done with sterilised tools, freshly prepared water for each client and single-use files.

  1. Assessment of nails, heels and any old polish.
  2. Foot soak to soften.
  3. Cutting and shaping.
  4. Cuticle care.
  5. Heel and hard skin care.
  6. Moisturising, plus polish or gel pedicure if you like.

How Often?

Every 3–4 weeks suits most people. If you walk a lot, your feet sweat or your heels harden quickly, the interval can be shorter. In sandal season a regular pedicure makes a real difference to both looks and comfort.

Toenail Health and Gel Polish

Gel polish usually lasts longer on toenails than fingernails because toenails grow more slowly. Proper removal still matters, as scraping thins the nail. See how to remove gel polish and why do nails break.

When to See a Doctor

Ingrown toenails, suspected nail fungus (discolouration, thickening, crumbling), painful or inflamed areas, deep corns and warts need medical assessment and treatment and are not treated at our salon. If you have diabetes, circulation problems or reduced sensation in your feet, please check with your doctor before a pedicure and let us know when booking.

Want hands and feet done together? Book a manicure and pedicure on the same day. All options are on our nail care page.

This content is for general information and is not medical advice. See your doctor for foot health concerns.

Frequently Asked Questions

Answers to the most frequently asked questions about this content

How do I fix cracked heels?

A rich foot cream with cotton socks every evening and gentle filing once a week noticeably improve most cracks within a few weeks.

How should I cut toenails?

Straight across, without digging into the corners, and level with the tip of the toe.

How often should I have a pedicure?

Every 3–4 weeks suits most people; if your heels harden quickly, go a little more often.

What does a pedicure include?

Cutting and shaping nails, cuticle care, thinning hard skin on heels and soles, and moisturising.

Can I have a pedicure with an ingrown toenail?

Ingrown toenails, nail fungus and deep corns need medical treatment and are not treated at our salon.

Can I have a pedicure if I have diabetes?

If you have diabetes, circulation problems or reduced sensation, check with your doctor first and let us know when booking.

Still have a question?

Let's work out the right care plan together. Leave your number and we will call you, or message us on WhatsApp.

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Service in this article

Pedicure

  • 40–50 min Classic pedicure
  • 3–4 weeks Recommended interval
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Contents

  1. Daily Foot Care at Home
  2. Why Heels Crack and How to Fix Them
  3. How to Cut Toenails
  4. What a Professional Pedicure Includes
  5. How Often?
  6. Toenail Health and Gel Polish
  7. When to See a Doctor
  8. Frequently asked questions

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Rediscover your beauty with Renew & Revive Beauty Salon! Located in Şişli, Istanbul, our salon offers expert services in skincare, laser hair removal, body contouring, and rejuvenation treatments. Our experienced and professional team creates personalized solutions and treatment plans tailored to your aesthetic needs.

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