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KVKK Information Notice

PRIVACY NOTICE ON THE PROCESSING OF PERSONAL DATA

Effective date: 17 October 2026

This notice is provided under Article 10 of the Turkish Personal Data Protection Law No. 6698 ("KVKK") and the Communiqué on the Procedures and Principles of the Obligation to Inform, by the data controller operating under the Renew & Revive brand, to explain how your personal data is processed. In case of any discrepancy, the Turkish version prevails.

1. Data Controller

FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ. ("Renew & Revive" or the "Company")
Address: Merkez Mah., Abide-i Hürriyet Cad. Üçler Apt. No:141 Kat:1 D:1, 34365 Şişli/Istanbul, Türkiye
Email: hello@renewandrevive.co
Phone: +90 533 038 48 24

2. Categories of Personal Data

  • Identity: name, surname; where needed for the service and invoicing, national ID number, date of birth, gender.
  • Contact: phone number, email address, address.
  • Customer transaction: requests and complaints, appointment details, services received, form contents, and your messages and calls with us via WhatsApp, Instagram, Facebook Messenger, phone and the website chat.
  • Financial: invoice and payment details (card details are not stored by the Company; they are processed by the payment institution).
  • Marketing: services you are interested in, campaign preferences, commercial electronic message consents.
  • Transaction security and digital trace: IP address, browser and device information, pages visited, data obtained through cookies and similar technologies, and information about the advertisement or link through which you reached our website (e.g. campaign parameters and ad click identifiers).
  • Visual records: before and after photos, subject to your explicit consent.
  • Special category data (health): health information you declare so that beauty and care treatments can be performed safely (allergies, medication, skin condition, any condition preventing a treatment, etc.).

3. Purposes and Legal Grounds

  • Responding to your request, booking appointments and providing the service (information form, call-back request, WhatsApp and other messaging channels): necessary for the conclusion or performance of a contract (KVKK Art. 5/2-c).
  • Invoicing, accounting and statutory retention: expressly provided for by law and necessary to comply with a legal obligation (Art. 5/2-a, ç).
  • Customer relationship management, measuring service quality, appointment reminders, handling requests and complaints: legitimate interest (Art. 5/2-f).
  • Information security, preventing misuse and spam submissions: legitimate interest (Art. 5/2-f).
  • Protecting rights in legal disputes: establishment, exercise or protection of a right (Art. 5/2-e).
  • Sending campaigns and promotions by commercial electronic message (SMS, email, WhatsApp): your approval under Law No. 6563; not giving it does not prevent you from receiving our services.
  • Analytics and marketing cookies, measuring advertising performance and sending conversion information to advertising platforms: your explicit consent (Art. 5/1). Details are in the Cookie Policy and the Explicit Consent Text.
  • Health data and before/after photos: your explicit consent (Art. 6/2).

4. Method of Collection

Your personal data is collected, by partly or fully automated means or as part of a data filing system, through the forms and cookies on our website, phone calls, WhatsApp, Instagram and Facebook Messenger messages, the website chat, email, physical or electronic forms you complete at the salon, and Google/Meta lead forms.

5. Transfers

Within the limits of the purposes above and in line with KVKK Articles 8 and 9, your personal data may be transferred to:

  • Our service providers (data processors): customer communication, appointment and CRM software (ConnectWiz), website hosting and content delivery (including Cloudflare), email delivery, accounting and financial advisory services.
  • Messaging platforms: Meta Platforms Ireland Ltd. / Meta Platforms, Inc., if you contact us via WhatsApp, Instagram or Facebook Messenger.
  • Analytics and advertising providers — only with your explicit consent: Google Ireland Ltd. / Google LLC (Google Analytics, Google Ads, Google Tag Manager), Meta Platforms Ireland Ltd. (Meta Pixel, Conversions API), Microsoft (Clarity), Yandex (Metrica), OpenAI (ad measurement). Contact details such as phone number and email address are irreversibly hashed (SHA-256) before being sent.
  • Authorised public authorities and courts: where required by our legal obligations.

Transfers abroad: Some of the providers above have servers outside Türkiye. Transfers abroad are made with appropriate safeguards under KVKK Article 9 (standard contractual clauses) and, for analytics and advertising purposes, on the basis of your explicit consent.

6. Retention Periods

  • Customer and invoice records where you received a service: 10 years as required by law.
  • Health declarations, consent forms and treatment photos: 10 years from the last treatment, to protect rights in possible disputes.
  • Requests that did not lead to a service (form, call-back, messaging): 2 years from the last contact.
  • Advertising source and click identifier information: 13 months.
  • Commercial electronic message consent and opt-out records: 3 years from withdrawal.
  • Cookies: as stated in the Cookie Policy.

Data whose retention period has expired is deleted, destroyed or anonymised.

7. Your Rights

Under KVKK Article 11 you have the right to learn whether your personal data is processed; to request information about it; to learn the purpose of processing and whether it is used accordingly; to know the third parties in Türkiye or abroad to whom it is transferred; to request correction of incomplete or inaccurate data; to request deletion or destruction under the conditions of Article 7; to request that these actions be notified to the third parties to whom the data was transferred; to object to a result against you arising exclusively from automated analysis; and to claim compensation for damage caused by unlawful processing. You may withdraw your explicit consent and your commercial electronic message approval at any time.

8. How to Apply

In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, you may submit your requests:

  • in writing with a wet signature, in person or through a notary, to the address above;
  • to hello@renewandrevive.co from the email address previously notified to us and registered in our systems, or with a secure electronic/mobile signature.

You may use the KVKK Application Form on our website. Requests are concluded free of charge as soon as possible and within 30 days at the latest; if the action requires an additional cost, the fee set by the Board may be charged.

Electronic Message Consent

COMMERCIAL ELECTRONIC MESSAGE CONSENT

Effective date: 17 October 2026

Under Turkish Law No. 6563 on the Regulation of Electronic Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages, I consent to FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ. ("Renew & Revive") sending commercial electronic messages about campaigns, discounts, new services, events and information to the phone number and email address I share, by SMS, email, WhatsApp and phone call.

  • This consent is optional; not giving it does not prevent me from getting information, booking an appointment or receiving services. Messages about my request and appointment are sent regardless of this consent.
  • I may withdraw my consent at any time, free of charge and without giving a reason, by using the opt-out link or instruction in the messages or by writing to hello@renewandrevive.co. My opt-out is processed within three business days at the latest.
  • My consent may be registered in the Message Management System (İYS).
  • Information on how my personal data is processed is available in the Privacy Notice.

In case of any discrepancy, the Turkish version prevails.

Ad Measurement Consent

EXPLICIT CONSENT TEXT ON THE PROCESSING OF PERSONAL DATA

Effective date: 17 October 2026

I have read the Privacy Notice prepared by the data controller FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ. ("Renew & Revive"). Each of the consents below is separate and optional; giving one does not require giving the others. Not giving consent does not prevent me from getting information or receiving services. I may withdraw any consent at any time by writing to hello@renewandrevive.co or by using the opt-out option in a message sent to me; withdrawal applies to processing from that date on. In case of any discrepancy, the Turkish version prevails.

1. Sharing my contact details for ad measurement and transfer abroad

I give my explicit consent to the irreversibly hashed (SHA-256) form of my phone number and email address that I share in the website forms, the chat or messaging channels, information about the advertisement through which I reached the website (ad click identifiers, campaign information, the page visited, IP address and browser information) and the outcome of my request (information request, appointment, purchase and its amount) being shared with Meta Platforms Ireland Ltd. / Meta Platforms, Inc. and Google Ireland Ltd. / Google LLC to measure the effectiveness of advertising and improve ad delivery, and to the related transfer abroad.

This consent is given with the "For ad measurement" checkbox in the website forms. Consent for analytics and marketing cookies on the website is collected separately in the cookie preferences screen.

2. Processing of my health data

I give my explicit consent to the health data I declare (allergies, medication, skin condition, any health condition preventing a treatment, etc.) being processed and stored by the relevant specialists and authorised staff of Renew & Revive so that beauty and care treatments can be performed safely. This data is never used for advertising or marketing and is not shared with third parties.

This consent is collected separately at the salon before the treatment.

3. Before and after photos

I give my explicit consent to before and after photos being taken and stored to follow up the treatment. Publishing my photos on the website or social media, even with my face unrecognisable, requires my separate written approval.

4. Preference analysis for personalised offers

I give my explicit consent to the services I have received and am interested in being analysed to prepare offers and campaigns for me. Sending these offers to me by SMS, email or WhatsApp additionally requires my commercial electronic message approval.

Contact

FKT GÜZELLİK AKADEMİ KOZMETİK DANIŞMANLIK LTD. ŞTİ.
Merkez Mah., Abide-i Hürriyet Cad. Üçler Apt. No:141 Kat:1 D:1, 34365 Şişli/Istanbul, Türkiye
Phone: +90 533 038 48 24 · Email: hello@renewandrevive.co

Renew & Revive Beauty / Blog / Blogs

Blogs

Winter Skincare: How to Protect Your Skin in the Cold (2026–27 Guide)

14 November 2024 3 min read 519 views
Winter Skincare: How to Protect Your Skin in the Cold (2026–27 Guide)
Contents
  1. Why Does Skin Get Dry and Red in Winter?
  2. Your Winter Morning Routine
  3. Your Winter Evening Routine
  4. Six Common Winter Mistakes
  5. Winter Care by Skin Type
  6. Why Winter Is a Good Time for Professional Facials
  7. When to See a Dermatologist
  8. Winter Facials in Şişli, Istanbul
  9. Frequently asked questions

Short answer: the goal of winter skincare is to keep your skin barrier intact. Swap harsh foaming cleansers for a gentle one, move to a richer moisturiser and apply it to damp skin, and keep wearing sunscreen on cold, grey days. Cut back on actives such as acids and retinol, or use them less often; when skin becomes sensitive, they are the first step to pause.

Why Does Skin Get Dry and Red in Winter?

The outer layer of your skin works like a brick wall: skin cells are the bricks, and ceramides and fatty acids are the mortar. In cold weather the oil glands slow down, outdoor humidity drops and indoor heating dries the air even further. The mortar thins, water evaporates and skin reacts with tightness, flaking, redness and stinging. Long hot showers and frequent face washing speed all of this up.

We explain how the barrier works in detail in our skin barrier guide; almost every winter step below is about protecting it.

Your Winter Morning Routine

  1. Lukewarm water or a gentle cleanser: for dry skin, a splash of lukewarm water in the morning may be enough. Hot water strips the oil layer.
  2. Hydrating toner or serum: water-binding ingredients like hyaluronic acid or glycerin work best on slightly damp skin.
  3. A richer moisturiser: ceramides, squalane and shea butter support the barrier. Oily skin may only need a gel-cream texture.
  4. Sunscreen: UVA rays reach the skin on cloudy days too. A broad-spectrum SPF 30 or higher belongs in your routine all winter; if you're heading for snow, choose higher protection because of reflection.

Your Winter Evening Routine

  1. Remove makeup and sunscreen gently: a cleansing oil or balm followed by a mild cleanser (double cleansing) cleans without rubbing.
  2. Dial back actives: if you use AHA/BHA or retinol, cut down to a few nights a week and pause if stinging or flaking starts.
  3. A repairing cream: your night cream can be a little richer than your day cream. Add a thin layer of barrier balm to very dry spots such as the sides of the nose and around the mouth.
  4. Lips and hands: make lip balm and hand cream the last step before bed.

Six Common Winter Mistakes

  • Very hot, long showers,
  • Harsh foaming cleansers that leave a “squeaky clean” feeling,
  • Exfoliating often to scrub away dryness,
  • Skipping sunscreen on grey days,
  • Sitting right next to the radiator with no source of humidity in the room,
  • Drinking too little water because you feel less thirsty.

Winter Care by Skin Type

Skin typeWinter focusWatch out
DryRich cream, ceramides, oil-based cleanserExfoliate less often
Oily / combinationLight but barrier-supporting moisturiserDehydrated skin can produce more oil
SensitiveShort ingredient lists, fragrance-freeIntroduce new products one at a time
Acne-proneNon-comedogenic hydrationUse drying actives without wrecking the barrier

Why Winter Is a Good Time for Professional Facials

Months with weaker sun are a good time to help skin recover after summer. The treatments clients often choose with us in winter are:

  • Hydro Facial: vacuum-assisted cleansing and hydrating serums that help revive dull, dry-looking skin; for regular care it is usually done once a month.
  • Genosys Anti-Aging: a protocol aimed at hydration and radiance for skin with fine lines and loss of elasticity. Read what is Genosys to learn more about the brand.
  • Pumpkin treatment: a popular choice for skin that looks dull at the change of season.

We never choose a treatment without looking at your skin first; you can browse all options on our skincare page. If winter also means more clogged pores, our article on getting rid of blackheads without squeezing may help.

When to See a Dermatologist

See a dermatologist if dryness comes with itchy, crusting or weeping patches, if redness doesn't settle within a few weeks, or if you have a history of eczema or rosacea. These need treatment, not just skincare.

Winter Facials in Şişli, Istanbul

At our salon on Abide-i Hürriyet Avenue in Şişli, every facial starts with a skin assessment so we can decide together what your skin needs this winter. Book by WhatsApp or phone on +90 533 038 48 24, or use our contact page. We are a short walk from the Şişli-Mecidiyeköy and Osmanbey M2 metro stops.

This article is for general information and is not medical advice. If you have a skin condition, consult your doctor. Results vary from person to person.

Frequently Asked Questions

Answers to the most frequently asked questions about this content

Why does skin get drier in winter?

Oil glands slow down in the cold, outdoor humidity drops and heating dries indoor air. The skin barrier thins, water evaporates more easily and tightness and flaking start.

Do I need sunscreen in winter?

Yes. UVA rays reach the skin on cloudy, cold days too. A daily broad-spectrum SPF 30 or higher is recommended; choose higher protection in snowy conditions.

Should I exfoliate in winter?

You can, but less often. Frequent exfoliation on an already weakened barrier increases redness. For dry or sensitive skin, once a week or less is usually enough.

Does oily skin need moisturiser in winter?

Yes. Dehydrated oily skin can produce even more oil. A light, non-comedogenic, barrier-supporting moisturiser is enough.

Which professional facial is best in winter?

Hydro Facial is a common choice for dry, dull-looking skin, and Genosys Anti-Aging for fine lines and loss of elasticity. We decide together after a skin assessment.

When should winter dryness be checked by a doctor?

If you have itchy, crusting or weeping patches, or redness that lasts for weeks, see a dermatologist.

Still have a question?

Let's work out the right care plan together. Leave your number and we will call you, or message us on WhatsApp.

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Hydro Facial Skin Care

  • 45–60 min Treatment time
  • Vortex vacuum Pain-free pore & blackhead clearing
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Contents

  1. Why Does Skin Get Dry and Red in Winter?
  2. Your Winter Morning Routine
  3. Your Winter Evening Routine
  4. Six Common Winter Mistakes
  5. Winter Care by Skin Type
  6. Why Winter Is a Good Time for Professional Facials
  7. When to See a Dermatologist
  8. Winter Facials in Şişli, Istanbul
  9. Frequently asked questions

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